I bought a new MacBook Pro last Thursday. While I was customizing the preferences, not even two hours after I opened the box, the letter “i” key fell off the keyboard. I looked at the fallen key, and noticed that the little latches that hold the key in place were broken. It must have been the first time I touched the key and now it was on the table. For a second I thought it was funny “ha ha ha my new laptop’s “i” fell out.” I’m guessing that the part was broken before they put it in the box. What’s going on? Apple is either going cheap or their inspectors are asleep. What was not so funny was the amount of time I had to spend to get it fixed. I went to the NYU Computer Store where I bought the laptop but they did not have the parts. I had to go to the Apple Store on 5th Ave. to get it fixed a day later since you have to book your appointment. Going to the Apple store took around 2-3 hours out of my day which sucks since I need every second I have to finish my Solar Tree on time. What a pain!
Brand New MacBook Pro:
The letter “i” key is missing.
Yup, its broken.